Cancellation, Return & Refund Policy

Orders cannot be cancelled once placed.

Products are not returnable, exchangeable or refundable for change of mind, personal preference, incorrect selection by the customer or refusal to accept delivery.

A replacement or refund may be considered only where:

• The product was received damaged.
• The product was received defective.
• The product was materially different from the item ordered.
• An incorrect product was delivered.

The issue must be reported to us within 48 hours of delivery.

The customer must supply clear photographs of:

• Outer packaging
• Shipping label
• Inner packaging
• Product and the visible damage or discrepancy

The product and packaging must be retained until the claim is fully resolved. Claims without sufficient evidence may be declined.

Approved return shipping for damaged, defective or incorrect products will be borne by I Deserve Life Systems LLP.

Approved refunds will be processed within 5–7 business days after approval and any required verification or return receipt.

Refunds will be transferred to the customer’s bank account. Bank information will be collected privately and securely only after a claim is approved.

If an amount is debited but the order is not confirmed, please wait for payment-status verification and avoid immediately making another payment. Failed or duplicate payments confirmed in our records will be reviewed and processed within 5–7 business days.

Nothing in this policy limits or waives any statutory consumer rights available to you.

Email creative@energyqueenshub.com · WhatsApp +91 7439821047